Untuk membayar tagihan MyRepublic melalui Agen BRILink menggunakan mesin EDC, berikut langkah-langkahnya:
Kunjungi Agen BRILink Terdekat: Pastikan Anda membawa nomor pelanggan MyRepublic (ID Pelanggan) yang tertera pada tagihan.
Informasikan Transaksi: Beritahu petugas Agen BRILink bahwa Anda ingin membayar tagihan MyRepublic.
Proses di Mesin EDC:
Petugas akan memilih menu Mini ATM pada mesin EDC BRILink.
Pilih menu Pembayaran.
Pilih menu TV Kabel/Internet atau Pembayaran Lainnya (tergantung sistem EDC).
Masukkan kode biller MyRepublic Retail atau kode Virtual Account (misalnya, 85170100 + ID Pelanggan atau 85170200 + ID Pelanggan, tergantung bank tujuan seperti PermataBank).
Masukkan ID Pelanggan MyRepublic.
Petugas akan menggesek kartu ATM BRI Anda (atau kartu bank lain yang didukung).
Masukkan PIN kartu ATM.
Konfirmasi rincian tagihan yang muncul di layar (nama pelanggan, jumlah tagihan, dll.).
Masukkan nominal pembayaran sesuai tagihan, lalu konfirmasi.
Selesaikan Transaksi:
Setelah transaksi berhasil, mesin EDC akan mencetak struk sebagai bukti pembayaran.
Simpan struk untuk keperluan verifikasi.
Catatan Penting:
Pastikan ID Pelanggan yang dimasukkan benar untuk menghindari kesalahan pembayaran.
Transaksi melalui BRILink mungkin dikenakan biaya layanan (tergantung kebijakan agen, biasanya sekitar Rp2.000–Rp5.000).
Jika Agen BRILink menggunakan aplikasi BRILink Mobile, petugas dapat memilih menu pembayaran serupa dan memasukkan detail tagihan secara manual.
Untuk konfirmasi kode Virtual Account atau detail pembayaran, Anda bisa menghubungi MyRepublic di 1500818 atau cek email tagihan bulanan.
Jika Anda ingin alternatif lain, pembayaran MyRepublic juga bisa dilakukan melalui aplikasi BRImo dengan langkah-langkah berikut:
Buka aplikasi BRImo dan login.
Pilih menu Lainnya > TV Kabel & Internet > Pembayaran Baru.
Masukkan ID Pelanggan MyRepublic.
Cek rincian tagihan, lalu pilih Bayar.
Masukkan PIN BRImo untuk konfirmasi.
Saran: Hubungi Contact Center BRI di 14017 atau MyRepublic untuk memastikan kode biller atau Virtual Account yang tepat, karena kode dapat bervariasi tergantung wilayah atau bank.
Based on your request, I understand you’re asking for a review of the internet packages offered by MyRepublic Indonesia, a fiber-optic internet service provider (ISP) operating in Indonesia since 2015 under the Sinar Mas Group.
Below is a comprehensive review of MyRepublic Indonesia’s internet packages, including pricing, features, pros, cons, and user sentiment, based on available information from web sources and recent posts on X.
Review of MyRepublic Indonesia Internet Packages
Overview
MyRepublic Indonesia, managed by PT Eka Mas Republik and PT Innovate Mas Indonesia, provides fiber-to-the-home (FTTH) internet services with unlimited data (no Fair Usage Policy, FUP) and speeds ranging from 30 Mbps to 300 Mbps.
It also offers TV cable and business packages, with coverage in 22 cities, primarily urban areas like Jakarta, Surabaya, Semarang, Malang, Medan, and Palembang.
MyRepublic is known for competitive pricing, gamer-friendly packages, and stable connections, but its limited coverage and occasional service issues are notable drawbacks.
Internet Packages (As of Latest Available Data)
MyRepublic offers several package categories: Internet Fiber, Internet + TV Cable, and Business Packages.
Below are details based on sources from 2020–2024, noting that prices may vary due to promotions or changes (all prices exclude 11% VAT unless stated).
Internet Fiber Packages (Residential)
Value (30 Mbps): Rp 309,000/month (discounted to ~Rp 235,000/month with promo). Ideal for 1–5 devices, web surfing, and light streaming.
Fast (50 Mbps): Rp 336,000–Rp 420,000/month. Suitable for streaming and moderate usage.
Hype/Nova (100 Mbps): Rp 406,000–Rp 669,000/month (discounted to ~Rp 250,000–Rp 311,300/month with promo). Great for HD streaming and multi-device households.
Gamer (150 Mbps): Rp 466,000–Rp 489,000/month (discounted to ~Rp 300,000/month). Equal upload/download speeds (1:1 ratio) for online gaming and file uploads.
Supernova (300 Mbps): Rp 767,000–Rp 899,000/month (discounted to ~Rp 400,000/month). Best for heavy users, corporations, or apartments.
Features: Unlimited data, free Wi-Fi router, dynamic public IP (static IP for Rp 25,000/month extra). Installation fee: Rp 500,000 (often waived during promos).
Internet + TV Cable Bundles
Value Bundle (30 Mbps + 54–81 channels): Rp 299,000–Rp 420,000/month. Includes local and international channels (e.g., HBO, Disney, Fox Sports).
Nova Bundle (100 Mbps + 76–81 channels): Rp 599,000–Rp 669,000/month.
Additional Costs: HD Entertainment Box rental (Rp 50,000/month), extra STB (Rp 60,000/month). TV packages require bundling with internet.
Channels: 54–81 channels (HD/SD), including Nat Geo, TLC, and live events.
Business Packages
Business/Business Pro: Rp 499,000–Rp 9,999,000/month. Includes 24/7 support, network security, and speeds up to 300 Mbps. Aimed at offices or apartments.
Dedicated Internet: Offers consistent speeds for businesses, available in select cities (e.g., Jakarta, Malang, Surabaya). Pricing varies by location.
Promotions (As of 2024–2025)
Discounts of 24%–47% on select packages (e.g., 100 Mbps for Rp 311,300/month, 300 Mbps for Rp 400,000/month).
Free installation (normally Rp 500,000) during events like Independence Day or limited-time offers.
Promo for Malang, Depok, Bogor, and other cities with competitive pricing.
Pros
Competitive Pricing: Starts at Rp 309,000/month for 30 Mbps, often discounted to ~Rp 235,000/month. Affordable compared to competitors like IndiHome for similar speeds.
Unlimited Data: No FUP, ensuring full-speed access without throttling, ideal for heavy streaming or downloads.
Gamer-Friendly: The Gamer package (150 Mbps, 1:1 upload/download) offers low latency and traffic priority for gaming, streaming, and VOIP. MyRepublic tops Netflix and gaming site performance in some tests.
Stable Fiber Connection: 100% FTTH ensures weather-resistant, high-speed connectivity.
Responsive Notifications: Email alerts for network maintenance or outages, unlike some ISPs that disconnect without notice.
Awards and Reputation: Won Indonesia TOP Digital PR 2023 and Brand Champion 2023, reflecting strong branding and service improvements.
Flexible Bundles: TV bundles with 54–81 channels enhance value for families. Business packages cater to professional needs.
Cons
Limited Coverage: Only 22 cities (mostly urban), far less than IndiHome’s 95% national coverage. Rural areas are largely unserved.
Inconsistent Speeds: Users report speeds below advertised levels (e.g., 50 Mbps package delivering 7–30 Mbps). Stability issues, like brief disconnects, occur in some areas.
Poor Customer Service: Complaints about delayed technician visits (e.g., 5+ days for repairs), unfulfilled promises, and sales misconduct (e.g., delayed payments).
Hidden Costs: Installation (Rp 500,000), device rentals (ONT: Rp 30,000/month; STB: Rp 50,000–Rp 60,000/month), and static IP fees add up unless waived by promos.
Billing Issues: Some users report being billed for unusable services during outages or facing unclear payment processes via sales agents.
Transition Challenges: As a rebranded Innovate (Cepat.net), early users noted network instability during the 2015 transition, though this has improved.
User Sentiment
Positive: Users on X and web reviews praise MyRepublic’s affordability and speed for the price, especially during promotions (e.g., 100 Mbps for Rp 311,300/month). Gamers appreciate the low latency and dedicated package. Email notifications for outages are a plus.
Negative: Complaints focus on inconsistent speeds (e.g., 50 Mbps dropping to 7–18 Mbps), unreliable customer service, and technician delays. Some users regret choosing MyRepublic over alternatives like MNC Play, XL Home, or IndiHome, citing frequent troubleshooting needs. One user reported a 19-day outage with no resolution, leading them to switch providers.
Comparative Feedback: MyRepublic is more stable than IndiHome for some, but its limited coverage and occasional outages make alternatives like CBN Fiber or Biznet more appealing in certain areas.
Recent Context (2025)
A recent X post (April 2, 2025) highlights a user upgrading to a 100 Mbps package for Rp 311,300/month, indicating ongoing promotions. However, the user’s experience post-upgrade isn’t detailed, so satisfaction is unclear. Pricing and promos align with 2024 data, suggesting consistency in offerings.
Who It’s For
Budget-Conscious Users: Affordable plans (starting at Rp 235,000/month with promos) suit students or small households.
Gamers: The Gamer package’s 1:1 upload/download ratio and low latency are ideal for online gaming.
Urban Families: TV bundles and high-speed options (100–300 Mbps) cater to multi-device homes in cities.
Businesses: Dedicated and Business Pro packages support offices needing reliable, high-speed connections.
Not Ideal For: Rural residents (due to limited coverage) or those prioritizing flawless customer service and consistent speeds.
Recommendation
MyRepublic Indonesia offers compelling internet packages for urban users seeking affordable, high-speed, unlimited fiber internet, particularly gamers and streaming enthusiasts. The Gamer (150 Mbps) and Nova (100 Mbps) packages provide excellent value, especially with promos reducing costs to as low as Rp 250,000–Rp 311,300/month.
However, limited coverage, inconsistent speeds in some areas, and customer service issues are significant drawbacks. Compared to IndiHome, MyRepublic is cheaper and gamer-friendly but lacks nationwide reach. Alternatives like CBN Fiber or Biznet may be better for stability in covered areas.
Suggestions:
Check Coverage: Confirm availability at your address via MyRepublic’s website or 101internet.id before subscribing.
Start with a Promo: Opt for discounted plans (e.g., 100 Mbps for Rp 311,300/month) and monitor performance for a month.
Consider Alternatives: If stability is critical, explore MNC Play, XL Home, or Biznet, especially if MyRepublic’s service falters in your area.
Document Issues: Log complaints and technician visits to negotiate compensation for outages, as some users report prolonged unresolved issues.
If you need a specific package reviewed (e.g., Gamer or Nova), want a comparison with another ISP, or have an address to check coverage, let me know, and I’ll provide a tailored response. Additionally, if you’re experiencing issues with MyRepublic or have a personal package to review, share details for a more targeted analysis.
Note: Prices and availability are based on sources from 2020–2025, as MyRepublic’s official site was inaccessible in some instances. Always verify current pricing on myrepublic.co.id or contact their sales team (e.g., WhatsApp: 0811-6640-288).
